Voice Of Customer-Head

Job Code CC-001
Job Title Voice Of Customer – Head
Location Dammam
Department Customer Care
Posting Date 30-01-2018
Closing Date 28-02-2018

Responsibilities

  • Helping to build good customer relations.
  • Handling complaints and queries from customers.
  • Leading and motivating a team of staff to ensure they’re giving the best customer service.
  • Keep accurate records and document customer service actions and discussions.
  • Maintain an orderly workflow according to priorities.

 

Career Level

  • Mid Level

Requirements

  • Education: Graduate in Business Administration
  • Language: Must be fluent in English (read & write)
  • Experience: Minimum 5 years Work experience
  • Nationality: Saudi national preferred.
  • Gender – No Preference.


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